If you’re ever doing a talk about the state of the sector you work in and are struggling to think of something profound, try this simple formula: “[subject matter] isn’t about [actually pretty crucial thing]. It’s about people.” Then soak up the applause, give people a chance

In a recent Cultural Digital email I said that a newly-launched website for a visual arts venue (I’m not naming them here) fell short in terms of “accessibility, performance, search engine optimisation, and other modern website standards/basic common sense”. I wanted to write something a bit more constructive

The Library contains a spreadsheet with the CMS, ticketing platform, donations platform, and website designers/builders of 350+ of the largest UK cultural organisations. I’ve just added a column to that spreadsheet showing which ecommerce platforms those cultural organisations are using for their online stores. Of the organisations in

“we’re very passionate about it, we’re strong on it” If you worked on the digital side of the museum world I imagine you’d be pretty chuffed to hear a high-profile museum director publicly supporting this kind of work. Right? But if you were following the reaction online

Lots of blogs still have sad, neglected little sections exhorting people to “Leave a Reply. Want to join the discussion?  Feel free to contribute!” at the end of each post, even thought all the conversation’s (mostly) long since moved on to other places. So if you do go to

I was flicking through a copy of Now, New and Next, which is a magazine from the Arts Fundraising and Philanthropy programme. There’s a good article about how smaller organisations are diversifying their fundraising efforts and it calls out a few small changes that are making a difference… Putting

NB: right now this post is a bunch of hastily thrown together notes. I’ll come back and add, edit, rearrange, and rephrase things later. What’s On listings tends to live in four places: * Dedicated What’s On / listings pages * Specific groupings (often season or series) * Homepage * Relevant other

I’ve written a post for Create Hub about the role of the digital analyst in cultural organisations. The general argument that I wanted to make is that, although the front of house experience is a Very Important Thing in theatres, concert halls, museums, and other such venues, the digital